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Expo Badge Scan Data Quality Playbook: Cut Lead Leakage in One Day

Published: 2026-02-24
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A post-event QA system for duplicate scans, malformed fields, and ownership gaps before CRM import.

Core principle

Lead capture quality is a revenue system, not an admin cleanup task.

24-hour QA flow

  • Normalize required fields.
  • Resolve duplicates with deterministic matching.
  • Route unresolved records to owner queue.

Sources

Next step CTA

Use this playbook after every expo and compare accepted-lead rate against prior events.